How to Cancel Sprint / Nextel contract without an Early Termination Fee

Cancel your Sprint / Nextel contract without an Early Termination Fee

UPDATE Avoid the 20 minute hold and the Customer Dis-service Rep. entirely.

Call 888 567-5528 and talk directly to the Cancellation Dept. For anyone who was denied, don't give up.
Call 888 567-5528.

For original NEXTEL subscribers, the direct number to ACCOUNT SERVICES
is 866-235-1185 and these ARE the people that you need to speak with. 
Check back for further updates.

For all you frustrated Sprint/Nextel customers, The new $0.75 Administrative Charge and the $0.20 Regulatory Charge can be your ticket to cancelling your contract without paying a $200.00 a phone Early Termination Fee.

Make sure you state that you are cancelling because of these material changes.
For you lucky procrastinators, you actually have 30 days from when the
charge first appears on your bill. So if your BILLING date is Jan 23,
you have until Feb. 22 to assert your right to cancel. Keep the
comments coming.
Also check out our guide: How to Cancel Your Cell Phone Contract to learn more, and even get a sample script here!

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Posted in: SPRINT

Sample Script to Cancel Cell Phone Contract

Sample Script to Cancel Your Cell Phone Contract

1. Have notice of the contract change/increase on hand
2. Call carrier
3. Ask if the change/increase applies to you
4. Read the "Material Adverse" section of your contract to the CSR
5. State that the change/notice has a material adverse affect on you and that you want to cancel your contract without being charged a termination fee
6. Escalate to a supervisor when the CSR tells you that you can't cancel without paying an early termination fee
7. Be persistent and don't back off your position that the change/increase has a materially adverse affect on you and that the carrier's own contract entitles you to cancel without penalty

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Posted in: SPRINT